Apprentice Service Technician | Northwest Compressor

Division	Service
Job Title	Apprentice Service Technician
Reports to: Ryan Gardner		Title: General Manager
Type of position: Full-time Part-time Contractor Apprentice	Hours: 30-40 per week minimum. Exempt Nonexempt	Hours Assigned:Flexible scheduling from 5am to 6pm based on client schedule. Minimum of ½ hour for lunch. Normal work schedule 7:30-5 M-Th, 7:30-Noon Fri	Wages: $18-21 / hour starting
PRIMARY PURPOSE
Install, maintain, and troubleshoot problems with air compressors, air dryers, vacuum systems and related equipment.
PRINCIPLE DUTIES AND RESPONSIBILITIES
1. General Objectives: Initial contact with customer Investigate customer’s needs, plan required repair, service equipment as needed Implement action as required 2. Job functions: Must be able to come to work promptly and regularlyMust be able to travel within local area and occasional out of town travelMust be able to take direction and work well with othersMust be able to work under the stress of deadlineMust be able to concentrate and perform thorough workMust be able to react to change productively and handle other tasks as assignedMust be able to safely and competently investigate and plan solutions to customers needsMust have excellent verbal communication with customers, coworkers, and supervisorsMust be able to solve problemsMust have safe work habitsMust be able to coordinate with clientsMust be able to independently respond to assigned customer service calls, diagnose problems and make appropriate repairsMust be able to comply with all company, OSHA, and customer policies related to safetyMust be able to complete all required paperwork (time sheets, service orders, forms, inventory, expense reports, purchase orders, and equipment related items.)Must be able to manage vehicle inventory and restock as necessary 3. Professional conduct: Treat all prospects and clients in a courteous, respectful, and professional mannerTreat all fellow employees in a courteous, respectful, and professional mannerHandle all issues related to pricing, sales, service, and invoicing with the utmost of integrityResolve all conflicts with openness, honesty, and personal consideration first talking directly to the person involved in a private, non-threatening mannerMaintain a minimal use of personal cell phone and email communication at work 4. Professional development: The employee should take full responsibility for pursuing self-directed personal and professional development opportunities The employee may be asked to participate in seminars, training, and certification courses.The employee will work toward an Oregon Class 2 Boiler License, studying for and taking the test.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
A strong mechanical aptitudeFamiliarity with using a PCLayout of equipment and accessoriesFabrication skillsGeneral knowledge of instrumentation and controlsUse test devices and tools to adjust, calibrate and repair equipmentAbility to follow specific manufacturer’s guidelines for repairsProvide on-site repair, installation and maintenance of compressed air and vacuum equipmentEnsure that service commitments are met within standard response timeUnderstand principles of electricityRead electrical schematic diagramsMust be able to lift and carry 75 lbs for a minimum of 10 feetMust be able to lift 100 lbs for 10 secondsMust be able to work in extreme weather conditionsMust have a valid drivers license and good driving record
WORKING CONDITIONS
Work is often performed at customer’s site. Generally, work area is under cover but at times it is outdoors and exposed to the elements. Extreme heat and cold can be expected. Extreme noise and hazards such as high-pressure air, steam boilers, and electrical service equipment are regularly encountered at work sites